Privacy policy

Last updated: July 23, 2026

This Privacy Policy describes how Spiceyrock ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from spiceyrock.com (the "Site").

1. Information We Collect

Information you give us directly:

  • Name, email address, shipping/billing address, phone number, and payment information when you place an order
  • Email address when you sign up for our newsletter
  • Any information you provide when contacting customer service

Information collected automatically:

  • Device and browser information, IP address, pages viewed, and time spent on the Site, collected via cookies and similar tracking technologies
  • Purchase and browsing behavior used for analytics and advertising

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or customer service inquiries
  • Send marketing emails (only if you've opted in — you can unsubscribe anytime)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud
  • Run advertising campaigns and measure their effectiveness (see Section 3)

3. Cookies & Tracking Technologies

We use cookies and similar technologies, including tools from Meta (Facebook/Instagram), TikTok, Pinterest, and Google, to:

  • Remember items in your cart
  • Understand how visitors use our Site
  • Show you relevant ads on those platforms based on your activity on our Site (retargeting)

You can control cookies through your browser settings. Disabling cookies may affect your shopping experience on our Site.

4. How We Share Your Information

We do not sell your personal information. We share information with:

  • Service providers who help us operate our business — payment processors (Shopify Payments), shipping/fulfillment partners (including our product sourcing/dropshipping partners), and email service providers
  • Advertising platforms (Meta, TikTok, Pinterest, Google) for the purposes described in Section 3
  • Law enforcement or legal authorities when required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of the sale or sharing of your personal information for targeted advertising (see our Your Privacy Choices page for details)
  • Withdraw consent to marketing communications at any time by clicking "unsubscribe" in any email

To exercise these rights, contact us at [your email].

7. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites, including our social media pages. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at customerservice@spiceyrock.com.