Refund policy

We want you to love your Spiceyrock jewelry. Since our pieces are fulfilled through our manufacturing partners, we handle issues as follows:

Damaged, Defective, or Incorrect Items: If your item arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery at [your email] with your order number and a photo of the item. We'll send a free replacement or issue a full refund — you will not need to ship anything back to us.

Change of Mind: Because of how our items are sourced and fulfilled, we're currently unable to accept returns or exchanges for reasons other than damage, defect, or an incorrect item. We encourage you to reach out with any questions before ordering — we're happy to help you pick the right piece.

Refund Processing: Approved refunds are issued to your original payment method within 5-10 business days.